Fitness is a video streaming service that provides workout videos to iPhone, iPad, or TV. It’s designed to compete with platforms like Peloton and real-world places, including live-streams from gyms or personal trainers. Fitness allows users to work out when and where they want, monitors their performance, and has a sensor that tracks workout metrics. The Fitness app on iPhone keeps a record of activity. The app tracks how often users stand, how much they move, and how many minutes of exercise they do. The goal is to sit less, move more, and get some exercise by completing each ring every day.
The objective of this case study is to analyze the design process of the fitness app, the challenges it faced, and the strategies it adopted to overcome them. The case study will also provide some recommendations for the future improvement and enhancement of the fitness app.
Fitness app is the main interface between the users and the fitness videos, and hence, it plays a crucial role in providing a smooth and satisfying user experience. However, the fitness app has faced some common problems, such as:
Complexity The fitness app has too many options, features, and categories that often overwhelm and confuse the users. The app also has inconsistent and complex user flows that make finding and playing the videos harder and slower.
Lack of customization The fitness app has a fixed and rigid layout and design that does not allow the users to customize and personalize the app according to their needs and preferences. The app also does not provide the users with the option to create and save their own plans and routines.
Lack of interactivity The fitness app has a static and passive presentation of the videos that does not engage and motivate the users. The app also does not provide the users with the option to interact with the trainers, other users, or the app itself, such as giving feedback, asking questions, or sharing results.
Fitness app has undergone a major redesign in 2020, with the aim of simplifying and improving the user experience. The redesign process involved the following steps:
User research The fitness app team conducted user research to understand the pain points, needs, and expectations of the users. The team used various methods, such as interviews, surveys, observations, and analytics, to gather user feedback and insights. The team also conducted a competitive analysis to benchmark the fitness app against its rivals and identify the best practices and gaps in the market.
Ideation The fitness app team generated and evaluated various ideas and concepts for the redesign of the app. The team used various techniques, such as brainstorming, sketching, wireframing, and prototyping, to visualize and test the ideas and concepts. The team also involved the users and the stakeholders in the ideation process to get their inputs and suggestions.
Implementation The fitness app team implemented the redesign of the app by developing and deploying the new features and functionalities. The team used agile and iterative methods to ensure the quality and efficiency of the development and deployment process. The team also conducted usability testing and user acceptance testing to ensure the usability and satisfaction of the users and the stakeholders.
Evaluation The fitness app team evaluated the impact and outcome of the redesign of the app by measuring and monitoring the key performance indicators, such as user retention, user engagement, user satisfaction, video quality, and video variety. The team also collected and analyzed user feedback and reviews to identify the strengths and weaknesses of the redesign and the areas for improvement.
The redesign of the fitness app resulted in the following changes and improvements:
Simplified user flow The fitness app simplified the user flow for finding and playing the videos by reducing the number of steps and options. The app also improved the consistency and clarity of the user flow by using intuitive and familiar icons, labels, and gestures. The app also added a top navigation bar and a bottom tab bar to provide easy and quick access to the different sections and features of the app.
Customized layout and design The fitness app customized the layout and design of the app by allowing the users to adjust and rearrange the size and position of the video tiles according to their needs and preferences. The app also provided the users with the option to create and save their own plans and routines, as well as to filter and sort the videos by duration, intensity, trainer, or category.
Interactive video presentation The fitness app interactive the video presentation of the app by adding animations and transitions to the video tiles to make them more engaging and appealing. The app also provided the users with the option to interact with the trainers, other users, or the app itself, such as giving feedback, asking questions, or sharing results. The app also integrated with the Fitness app and the sensor to track and display the workout metrics, such as calories burned, heart rate, and rings completed.